THE CHALLENGE

Yell asked us to help increase awareness of their app, as the legendary Yellow Pages completed its last print-run, cementing the transition to digital. Yell wanted to use this moment as an opportunity to raise the profile of Yell.com.

THE PROCESS

We created an experiential event to tour 20 major shopping centres across the UK, spanning 10 months. We reached nationwide audiences in stores, online via social media, and in the local press. We planned, strategised, and developed a creative concept that would be relevant to Yell’s brand transition and would attract as many people to the stand as possible. The ‘Just Yell’ campaign we devised was based on a clever double meaning, playing on the brand name and creating an immersive competitive element to attract people to the eye-catching, on-brand stand.

Consumers were invited to “just yell” in our sound-proof booth which measured their volume and potentially won them a place on our leaderboard. Participants could have footage of their yell emailed to them, which increased social media coverage with user generated content and created hashtags. The stand and leaderboard were both created with social coverage in mind. We also had celebrity guests such as Alison Hammond, Lorraine Kelly, James Nesbitt, and Shane Ward take part and give interviews for local media at 6 of the 20 venues.

THE RESULT

We were really impressed at the customer engagement we achieved with the design and format of the stand that The Why created. The stand was truly innovative and people were happy to share their moments of fame on social media through the content management system that The Why developed for us.

Head of Digital Assets and Content, Yell.

We engaged with over 100,000 consumers and 14,000 consumers yelled in our “just yell” booth, many competing with family and friends to see who was loudest. Reviews left on the Yell.com app increased by 300%, and the Roadshow had 85+ pieces of media coverage with over 3 million views. We also picked up 3 FMBE Awards for our work – the coveted ‘Best Use of Space’ Gold award, as well as bronze awards for Creative Intelligence, and Most Effective Roadshow.